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If you can't find help on the Personal Support Center, use one of these methods to contact one of our Customer Support experts:

LIVE CHAT

With Live Chat, you can trade real time instant messages with one of our award-winning Customer Support representatives.

PHONE

Sometimes only a phone call will do. Our award-winning Customer Support representatives are available to take your call.

FEEDBACK

Have an idea to improve an existing EarthLink product or service? We appreciate your feedback.

POSTAL MAIL

This option is only available for sending payments or closing your account only. For all other issues, please use one of the other contact methods.

Get support and information even faster using our Self-Service Help! You can make changes to your account, check your order status, interact with fellow EarthLink members, and learn about your member benefits-all online!