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Earthlink My Account How to change your password
Earthlink My Account How to change your password
  • Article ID: 60012
  • Last modified date: June 5, 2019 19:06

It is important to maintain a secure password to prevent spammers from taking advantage of your account.  One of the easiest things you can do to secure your account is to routinely change the passwords on  your account.  You should utilize separate passwords for each email address and each online account you own to make sure they are fully secured.  When you use the same password across multiple emails or accounts, it makes it easier for malicious individuals to steal your personal information and gain access to your accounts.

Step by step instructions on how to change your password using My Account are included below. 

You will need to use an 8 to 12 character password only known to yourself. Your password should not be something easy to guess.  Do not reuse a previous password that you have used on another site or with another email address and avoid common passwords like trust, password or p8ssw0rd.  

Here are the specific requirements for all new passwords.  The more complex you make it, the harder it will be fore someone to compromise it later.

  • All passwords must be between 8-12 characters
  • All passwords must contain at least 3 of the following
    • Upper Case letter
    • Lower Case letter
    • Number
    • Special character from the following: @ # $ %

Note:  Special characters are limited to the above options.  Previous special characters that are no longer listed are not available for password usage at this time. 

How to change a password using My Account

Sign into My Account using your primary email address.


Click Email Profiles.


Click the Edit link in the Password row.


You can now fill out the form to create a new password.  Remember to follow the the recommendations explained earlier on how to create a secure password.


When you are done, click Change Password to complete the change.

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