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Frequently Asked Questions about DSL Taxes and Fees
  • Article ID: 33086
  • Last modified date: February 19, 2015 16:02
Summary

Question

What do I need to know about taxes and fees on my EarthLink DSL service?

Answer


How will I be affected by taxes and fees?
While your EarthLink Internet access plan still costs the same it always did, your bill now includes additional charges-- for applicable taxes and fees. Because of this, the total you pay to EarthLink every month will now be different and EarthLink will pass a portion of that total on to state and local authorities.

How will my new charges appear on my credit card, bank statement, etc.?
Unlike your invoice, your credit card bill or bank account statement will reflect only your total monthly invoice amount. This total amount will represent your monthly service price plus applicable taxes and/or fees.

What will my new bill total be?
All DSL customers will incur a universal service fund recovery charge; 

The exact amount of your taxes and/or fees is based on the taxing statutes and regulations of your state and/or local jurisdiction and the universal service fund fee. To verify or change your address just click on My Account, select "Billing" and then "Change address information".

How do I provide my exemption certificate to EarthLink?
You will need to submit a valid tax exemption certificate from your state via fax to the EarthLink Tax Department at 404-748-7029. You may also mail a copy of your certificate to:

Tax Department
EarthLink, LLC
1170 Peachtree Street, NE
Suite 900
Atlanta, GA 30309

Please note: To process your tax exemption certificate as quickly as possible, please include your contact information (name, telephone number, fax number, email address) so that our tax department can reach you if there are any questions.

Your tax-exempt status will be reflected on your next invoice/billing cycle. If you do not yet have your exemption certificate, you should contact the Department of Revenue in the state in which your business is located to submit a request to receive documentation of your exempt status.

 


 

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