Checking EarthLink Simultaneous Usage in My Account

Save to Favorites | Print Page | Save as PDF

Article ID: 155991
Last modified date: January 18, 2012 11:01

Summary

EarthLink Dial-Up customers have the ability to view their Call Detail Report online. A Call Detail Report provides details of the date and time a dial-up connection started and ended. It also documents any simultaneous logins that may have occurred. EarthLink customers find this feature helpful when reconciling any simultaneous usage fees that may be invoiced.

Unfortunately, this feature is not currently available for PeoplePC customers.

EarthLink customers can access MyAccount and follow the instructions below to view their Call Detail Report. MyAccount can be accessed here: https://myaccount.earthlink.net

Checking EarthLink Simultaneous Usage in My Account

1	Once you log into My Account you can click on "My Plan Details" on the left hand side of the page.

2	Under the “Subscribed Services” section find the access product and click on “Edit”.

3	To the right of the details you will see an option to “Check Usage". Click on it.

4	You will then see the “Usage Summary” where you will have the option to view your “Call Detail Report”.

Was this article helpful to you?

Your rating

If any information was unclear, or the information you were seeking was not provided, please let us know! Your feedback will help us improve this service.

NOTE: This form is for feedback only to help us improve our support site. Changes, additions or the cancellation of products cannot be processed via the feedback form. Comments entered here will NOT receive a personal email response. If you have a technical or account issue that needs immediate attention, please

Please log in with your PeoplePC email address and password.

Thank You. You have successfully logged in.

Sorry, there is a problem with this account, One moment while we direct you to a Live Agent.