Help Menu/Button
Click the Help button to see the following menu of help-related options.
Task Panel Help
If you have specific questions about the TotalAccess Task Panel, click Task Panel Help to open the TotalAccess help file to the Task Panel category.
EarthLink TotalAccess Help
If you have questions about TotalAccess, click EarthLink TotalAccess Help to open the TotalAccess help file.
Support Center
Help for technical issues such as setting up your EarthLink services, troubleshooting problems, or using your EarthLink email or the Internet are just a click away. Click Support Center to visit your Support Center for step-by-step instructions, tutorials, and more.
Live Support by Chat
If you have questions about your account, you can trade real-time online messages with a friendly Live Chat representative. Click Live Support by Chat to open a chat session window.
Provide Feedback
Click Provide Feedback to open an online form where you can submit your feedback about TotalAccess.
My Account
At your My Account page, you can update you billing and contact information, view past invoices, create new email addresses, and more. Just sign in with your email address and password. Click My Account to open your My Account page in your Web browser.
EarthLink Services
Click EarthLink Services to open the EarthLink home page and learn about our products and services.
EarthLink Extras
Click EarthLink Extras to learn about premium services including home networking, Internet call waiting, unlimited voice, and more.
Access (POP) Numbers
Click Access (POP) Numbers to find a new access number for when you travel or set up a new dial-up connection.