EarthLink Menu/Button

Click the EarthLink button, located on the left of your Task Panel, to see the following menu of connection and account-related options and settings. Depending on your setup, you may not see every option.

Sign out of Task Panel

To close and sign out of the TotalAccess Task Panel, click Sign Out of Task Panel. You will have to log back on the TotalAccess sign-in screen with your password to display the task panel again.

Profiles

A profile is an individual email address associated with an EarthLink account. Each email address has its own password and provides access to email, a customized TotalAccess Task Panel, and a customized Personal Start Page. With your EarthLink account, you can create as many as eight different email addresses. Everyone in your household can have their own email address, or you can set up multiple email addresses for different purposes.

Switch to Another Profile
You can easily switch to another profile once logged into TotalAccess.

To switch to another profile:

1. Click Profiles and the available email addresses associated with your account will be listed.
2. Click the preferred email address, and the TotalAccess sign-in screen will appear.
3. Enter the password for the profile and click Connect.

Add a Profile
You can make any existing profile associated with your account available in TotalAccess. Please note, this is not the same as creating a new email address which can be done by visiting My Account. Any email address created in My Account can then be added to TotalAccess.

To add a profile to TotalAccess:

1. On the Profiles tab, click the Add button and the Set up or Create Account window will be displayed.
2. Select I already have an EarthLink email address, and click Next.
3. Type the portion of the email address before the @ symbol in the Email text box and select the portion of the email address after the @ symbol from the drop-down list.
4. Enter the Password and click Next.
5. An Account Summary/Congratulations screen will be displayed. Click Finish.
6. A pop-up will appear with the following options checked:
   • Import Internet Explorer favorites
   • Make EarthLink's Personal Start Page my Internet Explorer home page
   Click to uncheck an option you do not want TotalAccess to perform for the added profile.
7. 7.Click OK to close the pop-up.
8. 8.Click OK to close the Access Settings screen.

Import a Profile
If you saved any EarthLink profiles to your computer while uninstalling a previous version of TotalAccess, you can import the profiles into the latest version of TotalAccess.

To import a profile into TotalAccess:

1. On the Profiles tab, click the Import button.
2. The Browse for Folder window will be displayed.
3. Select the saved profile and click OK.
4. Click OK to close the Access Settings screen.

Make a Profile the Default
A default profile will always be displayed first when you start TotalAccess. If you have TotalAccess set to sign in automatically, TotalAccess will open using the default profile.

To make a profile the default:

1. On the Profiles tab, click the profile you want to be the default.
2. Click Make Default.
3. Click OK to close the Access Settings screen.

Delete a Profile
When a profile is deleted from TotalAccess, all settings for the profile will be deleted from the current computer. This procedure can not be undone. Note: This only deletes the profile from TotalAccess. The associated email address is still valid.

To delete a profile:

1. On the Profiles tab, click the profile you want to delete.
2. Click Delete.
3. A Delete Profile message will appear. Enter the profile password in the text box and click OK.
4. A message will appear asking, "Are you sure you wish to delete this profile?" Click Yes to permanently delete the profile from TotalAccess on the current computer. Click No to return to the Access Settings screen.
5. Click OK to close the Access Settings screen.

View Account Summary
The TotalAccess account summary lists billing contact information, email server settings, and other technical account details associated with a profile including domain name, Webspace address, and FTP server address.

To view the account summary for a profile:

1. On the Profiles tab, click the profile you want to view a summary for.
2. Click View Summary.
3. Click Print to print a copy of the summary.
4. Click Save to save an html copy of the summary on your computer.
5. Click Close Window to close the summary.
6. Click OK to close the Access Settings screen.

Change Your Password
When you change your password, it can take up to 20 minutes for it to reset in TotalAccess. Also keep in mind that passwords are Case Sensitive so make sure your CAPS LOCK button is off when typing your password.

If you have forgotten your password, click here.

To change the password for a profile:

1. On the Profiles tab, click the preferred profile.
2. Click Change Password.
3. On the Change Password pop-up that appears, type the old password in the Old Password text box.
4. Type the new password in the New Password text box, and again in the Confirm New Password text box.
5. Place a check next to Save Password if you wish to save the new password on the computer so you do not have to type it each time you sign in.
6. Click OK to save the new password.
7. A password changed confirmation message will appear. Click OK to close the message.
8. Click OK to close the Access Settings screen.

Locations

A location tells TotalAccess where and how you are connecting to the Internet, and how to proceed with the connection. You may need to set up more than one location if you have a laptop and connect at work and at home, or if you have a high speed and dial-up connection on one computer.

Change Default Location
The location TotalAccess automatically uses to connect to the Internet will have (default) displayed next to it.

To change your default location:

1. Click Locations and the available locations associated with your account will be listed. The current default location will be checked.
2. Select the desired new default location.

Add a Location
You can easily add a new location to TotalAccess.

To add a location to TotalAccess:

1. On the Locations tab, click the New button and the Location Name window will be displayed.
2. Select Home, Work, or Other for your location name. If you select Other, enter the name of the new location in the adjacent text box. Click Next.
3. On the Location Type window, select your Internet connection method. Click Next. Note: Wireless Enhanced Access software must be installed before a wireless connection can be established.
4. For dial-up connections, follow the on-screen instructions to select your dialing options and new access numbers, then click Finish.
5. For all other connection types, click Finish.

Edit a Location
If you have problems connecting, you may need to edit your location settings. The Edit Location window options will vary depending on your connection type. High speed connections should rarely need editing.

To edit a location:

1. On the Locations tab, select the desired location, and click Edit. The Edit Location window will be displayed.
2. For dial-up connections, four tabs will be available: Access Numbers, Dialing Options, Area Code Rules, and Connecting.
3. For all other connection types, two tabs will be available: General and Network.
4. Select desired settings on each tab.

Rename a Location
You can easily change the name of an existing location.

To rename a location:

1. On the Locations tab, select the desired location, and click Rename. The current name will be highlighted.
2. Type the new name and press <Enter> on your keyboard.

Duplicate a Location
To create a duplicate location:

1. On the Locations tab, select the desired location, and click Duplicate. A second instance of the location will appear on the screen followed by the number two (2).

Change Default Location
You can also change your default location on the Access Settings screen.

To change your default location:

1. On the Locations tab, select the desired new default location, and click Make Default.

Delete a Location
You can easily delete a location that is no longer needed in TotalAccess:

To delete a location:

1. On the Locations tab, select the desired location, and click Delete.
2. A message will appear asking to confirm the deletion. Click Delete to remove the location from TotalAccess.

Access Settings

On the access settings screen you can manage profile and location settings, and view details of dial-up connections. Click Access Settings to open the screen.

To view your dial-up connection log:

1. Select Access Settings and the Connection Log tab.
2. To print the log, click Print.
3. To save a copy of the log, click Save.

My Account

At your My Account page, you can update you billing and contact information, view past invoices, create new email addresses, and more. Just sign in with your email address and password. Click My Account to open your My Account page in your Web browser.

Task Panel Options

You can easily change the way Task Panel functions in TotalAccess. Select Task Panel Options, and the Options window will be displayed with the Task Panel category selected.

Once you make any changes, click Apply to immediately apply the new settings or OK to apply the new settings and close the Options window. Click Cancel to close the window without applying any changes.

General Task Panel Options
In the General Task Panel Options section, place a check next to each desired option:

Launch EarthLink Task Panel when Windows starts - The task panel will open each time you turn on or restart your computer.

Start Task Panel Minimized - When you sign into TotalAccess, the Task Panel will not be displayed. To display the Task Panel, double-click the TotalAccess icon in the system tray.

Allow Task Panel to run in the background - The Task Panel will minimize when you click the X in the upper right corner. To display the Task Panel, double-click the TotalAccess icon in the system tray.

Set Task Panel to be "always on top" - The Task Panel will display on top of all open windows.

Lock the Task Panel - You will not be able to move the Task Panel around your screen.

Sign in automatically (password must be saved) - When you double-click the TotalAccess icon, you will automatically be signed in; you will not be prompted for your password. Your password must be saved on the TotalAccess Sign-In window.

Save room by hiding the button titles - Place a check here to hide the button titles.

Button titles displayed	Button titles hidden

Docking Options
Simply select the option button which corresponds with where you want to dock the Task Panel on your computer screen.

Place a check next to Floating to be able to drag and drop the Task Panel around your computer screen. When this option is checked, the other docking options are not available.

Place a check next to Auto Hide to hide the Task Panel when working in another window.

Show these Task Panel buttons
Place a check next to the buttons you want displayed on your Task Panel. The available buttons are Web, Email, Protection, Toolbox, Games, and Search.

Close Task Panel

To minimize the Task Panel but stay connected to TotalAccess, click Close Task Panel. To display the Task Panel again, double-click the TotalAccess icon in the system tray.

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