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More Contact Info - Phone
More Contact Info - Phone
For telephone support, choose your product or service from the menu below to see the correct phone number(s).
Note: To verify your identity and expedite your call, we may ask you for your EarthLink email address and one of the following: password, credit card number used to pay for monthly service, secret word, or PIN.
Dial Up Internet Access
Sales and product upgrades:
800-EarthLink (800-327-8454)
24/7
Support for your existing EarthLink service:
888-EarthLink (888-327-8454)
Billing and Account Changes M-F 7am-midnight ET Sat-Sun 8am-10pm ET Technical Support 24/7
Consumer DSL Internet Access
Sales and product upgrades:
800-EarthLink (800-327-8454)
24/7
New service installation:
888-847-4708
M-F 7am-midnight ET Sat-Sun 8am-10pm ET
Support for your existing EarthLink service:
888-829-8466
Billing and Account Changes M-F 7am-midnight ET Sat-Sun 8am-10pm ET Technical Support 24/7
Satellite Internet Access
Sales and product upgrades:
800-EarthLink (800-327-8454)
24/7
New service general status inquiries:
888-847-4708
M-F 7am-midnight ET Sat-Sun 8am-10pm ET
Support for your existing EarthLink service:
800-635-0373
Billing and Account Changes M-F 7am-midnight ET Sat-Sun 8am-10pm ET Technical Support 24/7
EarthLink Municipal Wi-Fi Internet Access
Sales and product upgrades:
877-Wifi-Sales (877-943-4725)
M-F 7am-midnight ET Sat-Sun 8am-10pm ET
Order status questions:
877-Wifi-Help (877-943-4435)
M-F 7am-midnight ET Sat-Sun 8am-10pm ET
Billing or Wi-Fi connection problems (e-mail, software, or other technical support issues):
877-Wifi-Help (877-943-4435)
24/7
EarthLink HotSpot
Sales and product upgrades:
800-579-3537
24/7
Support for your existing EarthLink HotSpot service:
888-303-3843
Billing and Account Changes Sun - Sat 7am-midnight ET Technical Support Sun - Sat 7am-midnight ET
Cable Internet Access (Time Warner, BrightHouse)
Sales and product upgrades:
800-EarthLink (800-327-8454)
24/7
New service installation or support for your email, software, or other EarthLink services:
800-817-5508
Installation M-F 7am-midnight ET Sat-Sun 8am-10pm ET Technical Support 24/7
EarthLink WebHosting (For help with your EarthLink WebHosting, please visit our WebHosting Support Site.)
Blackberry Enterprise Inquiries
Sales:
800-860-5767
8am-10pm ET, 7 days a week
Support:
888-304-2773
8am-10pm ET, 7 days a week
Small Office/Business DSL, Business/Enterprise T1/T3
Sales and product upgrades:
888-758-2963
M-F 8am-midnight ET Sat 9am-8pm ET
New service installation:
888-698-4357
M-F 8am-8pm ET
Support for your existing EarthLink service:
888-698-4357
Billing and Account Changes M-F 8am-8pm ET Technical Support 24/7
TTY/TDD Service for the Hearing and Speech Impaired: 877-946-6774, 7 days a week, 9am-6pm ET Servicio en Español: 866-287-8329, 7 dias por semana, 8am-medianoche, Hora este
YOU TALK AND WE LISTEN!
Our automated phone system now uses voice recognition technology, which lets you tell us in your own words what kind of help you need. Click here to learn more.
