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Internet Access Numbers

Enter the phone number where you are connecting to the internet.

More Contact Information

If you can't find your answer on the Personal Support Center, use one of these methods to contact our Customer Support experts.

LIVE CHAT

With Live Chat, you can trade instant messages with one of our award-winning Customer Support representatives in real time. It's a quick, secure way to get help with a variety of issues, from email problems to questions about your account.

PHONE

Sometimes only a phone call will do. Our award-winning Customer Support representatives are available to take your call 24 hours a day.

FEEDBACK

Have an idea to improve an existing EarthLink product or service? We appreciate any feedback.

POSTAL MAIL

This option is available for sending payments or closing your account only. For all other issues, please use one of the other contact methods.

Get support and information even faster using our Self-Service Help. You can make changes to your account, check your order status, interact with fellow EarthLink members, and learn about your member benefits-all online!