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EarthLink Email Server Responses
  • Article ID: 35565
  • Last modified date: October 23, 2009 8:10
Summary

EarthLink Email Server Responses

554 - This mailbox is full.  Please try again later. – If you have received this message, the recipient’s mailbox is full and can no longer receive mail. Please contact the recipient and inform them of the issue.

451 - The requested command failed because the user's mailbox was unavailable.  Try again later. – This error is an indication that the recipient’s mailbox does not exist. Please verify that you have the correct email address before resending.

550 - Due to extended inactivity new mail is not currently being accepted for this mailbox. – The recipient has not logged in to their mailbox for an extended period of time and as a result the mailbox is no longer accepting mail.

550 - Dynamic/zombied/spam IPs blocked. Write blockedbyearthlink@abuse.earthlink.net - Your mail server or hosting provider’s mail server has been blocked from sending email to EarthLink customers. Click here to learn more.

452 - Mailbox over quota – Recipient’s mailbox has exceeded its capacity and can no longer accept mail.

EarthLink’s IP blocks target servers and networks, not email addresses. If and when email blocks are implemented, if someone sends an email message and the sender's IP address or SMTP (outgoing mail) server is on one of these block lists, then the incoming email is blocked. This may unfortunately result in the refusal of some email that is wanted and/or expected by you. Please understand that we cannot make exceptions for individual senders or EarthLink accounts in that situation, but we will accept requests to remove the block. These requests must contain the bounce message received by the sender, so they are best submitted by the owner of the server or the sender of the original email message. We would therefore like to stress that you (or better yet, the sender of the message) should contact the affected ISP/hosting company for assistance in resolving the situation.

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