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EarthLink Voice Using Caller ID
  • Article ID: 35899
  • Last modified date: November 7, 2011 12:11
Summary

What is Caller ID?

Caller ID allows you to screen your calls without the hassle of an answering machine.

Troubleshooting Caller ID

Your caller must be calling from an area that supports caller ID (not all telephone companies currently provide caller ID information for their customers).

Both calling parties’ telephone service providers must use compatible caller ID systems.

DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone.

NOTE: For most installations, it is recommended that you connect the plug end of the DSL filter into the telephone jack, and then connect a telephone line cord between the filter and your phone.

Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between you and your caller's service, transmission errors and problems with the LCD panel on the phone. Caller ID problems can also arise when calls are answered before the caller ID data is received.

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