Step 1: Wait for Service Activation Date

You will receive an email containing your service activation date—the date when your phone number will be transferred to EarthLink and your DSL service will be activated.

To check your EarthLink email, open your Web browser and visit Web Mail. Enter your EarthLink email address and password, which can be found in the Welcome letter that came with your Welcome Kit.

NOTE: You will be without phone service for approximately 20 minutes on your service activation date (sometime between 8 a.m. to 7 p.m.) while your service is transferred. At any time, you can dial *98 (for free) to see whether you have EarthLink voicemail. If you do, your service is ready!

Unplug Your Router

Anytime after 7 p.m. on your service activation date, you can begin setting up your service by following the instructions in Steps 2, 3 and 4 (see below). First, make sure that your computer's Ethernet port is free. If a router is plugged into your computer's Ethernet port, unplug it for now, leaving the port free. After completing all four steps in this article, you can set up your router again.

Important: We cannot provide technical support for your home network unless you subscribe to one of EarthLink’s Home Networking services. To learn more about these services, please visit:

http://www.earthlink.net/go/homenetworking
Or call 1.800.327.8454.

Once you’ve completed the four steps in this article, connect your router to the modem, then turn the router off and back on again, your router should be set to “DHCP” (not PPPoE).

For more information on connecting your router to the modem, click here.

Step 2: Connect Your DSL Modem

Step 3: Install DSL Filters

Step 4: Configure Your DSL Modem