What do I need to know about taxes and fees on my EarthLink Dial-Up service?

How will I be affected by taxes and fees?
While your EarthLink Internet access plan still costs the same amount it always did, your bill now includes additional charges for applicable taxes and/or fees. Because of this, the total you pay to EarthLink every month will now be different.

I thought Internet access was tax-exempt. Isn't it?
Although there is a national moratorium on taxes and fees for Internet access under the Internet Tax Freedom Act ("the Act"), certain states were "grandfathered", meaning that those states which charged taxes and fees prior to the Act were allowed to continue charging them. This is applicable in the following seven states: Wisconsin, Tennessee, South Dakota, North Dakota, New Mexico, Ohio, and Texas.

How will my new charges appear on my invoice and credit card or bank statement?
The taxes and/or fees will appear as separate line items on your EarthLink email or paper invoice. However your credit card bill or bank account statement will reflect only your total monthly invoice amount-- this total amount will represent your monthly service price plus applicable taxes and fees.

What will my new bill total be?
The exact amount of taxes and/or fees that EarthLink will be collecting is based on the taxing statutes and regulations of your state and local jurisdiction and the type(s) of EarthLink product(s) and service(s) you have. To verify or change your address, just click on My Account, select "Billing" and then "Change Address Information".

You can review estimated taxes and fees for your state here

I have additional EarthLink services. Will they be taxed?

This account is used for my business, which is tax-exempt. How do I provide my exemption certificate to you?
You will need to submit a valid tax-exemption certificate from your state via fax to the EarthLink Tax Department at 1-404-287-4908. You may also mail a copy of your certificate to:

Tax Department (1A7-51)
EarthLink, Inc.
Level A
1375 Peachtree Street
Atlanta, GA 30309

Please note: To process your tax-exemption certificate as quickly as possible, please include your contact information (name, telephone number, fax number, email address) so that our tax department can reach you if there are any questions.

Your tax-exempt status will be reflected on your next invoice/billing cycle. if you do not yet have your exemption certificate, you should contact the Department of Revenue in the state in which your business is located to submit a request to receive documentation of your exempt status.