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Cable Contact Information
Cable Contact Information
  • Article ID: 191646
  • Last modified date: February 7, 2014 16:02
Summary

This article contains the contact numbers and hours of operation for our Cable vendors and their divisions.

IMPORTANT: Contact your Cable vendor that is closest to your location.

Cable Company Numbers
Cable Contact FAQ's
Cable Contact FAQ's
Time Warner Contact List

Division

Subdivision

Installation Contact

Billing Contact

Tier I Connection Support

 

 

Phone

Phone

Phone

Hours of Operation

Albany, NY

Albany, NY

(866) 618-1259
(Scheduling Only)

866-321-2225 with Albany Region
518-869-5500 out(Side Albany Region

518-869-5500

24/7

Binghamton, NY (Syracuse Division)

Binghamton, NY

866-618-1259
(Scheduling Only)

607-798-8001

607-798-8001

10 am-11 pm Mon
8 am-10 pm Tue-Thur
8 am- 6 pm Sat
8 am-11 pm Sun

Central Texas

Austin, TX and Waco, TX

866-618-1259
(Scheduling Only)

888-634-8480

888-739-9298

24/7

Charlotte, NC

Charlotte, NC

866-618-1259
(Scheduling Only)

704-943-7073

704-943-7074

8:30am-8:00pm 7 days

Cincinnati, OH

Cincinnati, OH

866-618-1259
(Scheduling Only)

513-469-1112

513-469-1145

24/7

Columbus, OH

Columbus, OH

866-618-1259
(Scheduling Only)

877-317-7766

877-317-7766

24/7

Greensboro, NC

Greensboro, NC

866-618-1259
(Scheduling Only)

336-379-0200

336-379-0200

24/7

Hawaii

Hawaii

808-643-2337

808-643-2100

808-643-2100

24/7

Kansas City, MO

Kansas, MO

866-618-1259
(Scheduling Only)

816-743-2441

816-743-2441

24/7

Lincoln, NE

Lincoln, NE

866-618-1259
(Scheduling Only)

402-421-0300

402-421-0300

8am - 10pm M-F
8am - 6pm Sat

Los Angeles, CA

Los Angeles, CA

866-618-1259
(Scheduling Only)

 

714-903-4000

714-903-4000

24/7

New England

Portland, ME

866-618-1259

(Scheduling Only)

 

                800-833-2253

             800-833-2253

8am-9pm Mon-Th
9am-9pm Fri
 8am-6pm Sat-Sun

New York

Hudson Valley (Liberty)

866-618-1259
(Scheduling Only)

                845 692-7937

            800-431-8878

24/7

New York

New Jersey

866-618-1259
(Scheduling Only)

                201 592-4381

            201-886-0900

24/7

New York

New York City

866-618-1259
(Scheduling Only)

                212 539-6811

            201-886-0900

24/7

New York

Staten Island

866-618-1259
(Scheduling Only)

718 556-4972

718-816-8686

24/7

Northeast Ohio

Northeast Ohio

866-618-1259
(Scheduling Only)

330-572-4008

330-572-4008

24/7

North Texas

Dallas

866-618-1259
(Scheduling Only)

972-742-5892

972-742-5892

8am – 9pm Mon – Fri
8am – 8pm Sat – Sun

Raleigh-Durham, NC

Raleigh, NC

866-618-1259
(Scheduling Only)

919-595-4892

919-595-4892

24/7

Rochester, NY

Rochester, NY

866-618-1259
(Scheduling Only)

866-542-4025

866-542-4025

24/7

San Antonio, TX

San Antonio, TX

866-618-1259
(Scheduling Only)

210-244-0501

210.244.0500

7am-10pm CST Mon-Sun

San Diego, CA

San Diego, CA

866-618-1259
(Scheduling Only)

858-695-3220

858-695-3220

24/7

San Diego, CA (Desert Cities)

Non-Local to San Diego

 

800 964-2783

800 964-2783

 

Southwest

El Paso (SW)

866-618-1259
(Scheduling Only)

915-772-4422

915-772-4422

8am - 10pm MST Mon-Fri
 9am-6pm MST Sat-Sun

South Carolina

Columbia, SC

866-618-1259
(Scheduling Only)

803-744-5646

803-744-5646

Mon-Fri: 8am - 8pm
Sat: 9am - 8pm
Sun: 11am - 8pm

Syracuse, NY

Syracuse, NY

866-618-1259
(Scheduling Only)

877-889-3278

800-822-2536

7 am - 10 pm 7 days

Wilmington, NC

Elizabeth, NC

866-618-1259
(Scheduling Only)

910-862-2006

910-353-3500

8am-5pm Mon-Thurs, 8am-6pm Fri

Wilmington, NC

Jacksonville, NC

866-618-1259
   (Scheduling Only)

910-353-3500

910-353-3500

24/7

Wilmington, NC

Newport, NC

866-618-1259
    (Scheduling Only)

252-223-5011

910-353-3500

24/7

Wilmington, NC

Whiteville, NC

866-618-1259
    (Scheduling Only)

910-642-7171

910-353-3500

8am-5pm Mon-Thurs, 8am-6pm Fri

Wilmington, NC

Wilmington, NC

866-618-1259
    (Scheduling Only)

910-762-2337

910-353-3500

8am-9pm Mon-Fri, 8:30am-5:30pm Sat, Closed Sunday

Wisconsin

Appleton, WI

866-618-125

(Scheduling Only)

920-738-3160

920-738-3160

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Green Bay, WI

 

866-618-1259
(Scheduling Only)

 

920-496-2040

920-496-2040

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Marinette, WI

715-735-6667

715-735-6667

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Milwaukee, WI

800-627-2288

800-420-9518

24/7

Wisconsin

Oshkosh, WI

920-233-2700

920-233-2700

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Rural Areas

800-236-1704

800-236-1704

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun


 

Bright House Networks Contact List

Division

Subdivision

Installation Contact

Billing Contact

Tier 1 Connection Support

 

 

Phone

Phone

Sync Contact Phone

Hours of Operation

Bakersfield, CA

Bakersfield

661-323-4892

661-323-4892

661-323-4892

8 am-8 pm Mon-Fri
8 am-5 pm Sat
Closed Sun

Birmingham, AL

Birmingham

205-595-3278

205-595-3278

205-595-3278

Mon-Fri 7am-6pm CT
Sat 8am-5pm CT
Sun 12pm-5pm

Central Florida

Orlando/Central FL

877-892-3278

877-892-3278

407-215-5755

8am-12am EST Mon-Sat
12pm-9pm EST Sun

Detroit, MI

Detroit

734-422-3200

734-422-3200

734-422-3200

8:30am-7pm Mon-Th ET
8:30am-6pm Fri
9am - 2pm Sat
Closed Sunday

Indianapolis, IN

Indianapolis, IN

317-972-9700

317-972-9700

317-972-9700

7:30am-9pm Mon-Fri
9am-9pm Sat
12pm - 8:30pm Sun

Tampa Bay, FL

Citrus

 352-527-2191

 352-527-2191

 352-527-2191

24 hours/ 7 days a week

Tampa Bay, FL

Dade City

813-788-7634

813-788-7634

813-788-7634

Tampa Bay, FL

East Pasco

 813-377-0000

 813-377-0000

 813-377-0000

Tampa Bay, FL

Hernando

352-848-2563

352-848-2563

352-848-2563

Tampa Bay, FL

Hillsborough

 813-316-2626

 813-316-2626

 813-316-2626

Tampa Bay, FL

Manatee

941-345-1019

941-345-1019

941-345-1019

Tampa Bay, FL

Pinellas

727-324-1009

727-324-1009

727-324-1009

Tampa Bay, FL

Polk

863-327-1009

863-327-1009

863-327-1009

Tampa Bay, FL

West Pasco

 727-326-1022

 727-326-1022

 727-326-1022


 

Comcast Contact List

Cable Vendor

Subdivision

Installation Contact

Billing Contact

Sync Contact

Hours of Operation

Comcast

Boston

888-345-5506

Orders < 3 months, use 888-345-5506 Otherwise, 866-408-8305.

800-COMCAST

24/7 365

Houston

Jackson-Monroe, MS

Memphis

Minneapolis

Seattle

Shreveport, LA

NOTE: The following cities have been transitioned from Time Warner to Comcast:

  • Jackson/Monroe, MS
  • Memphis, TN
  • Shreveport, LA
  • Minneapolis, MN
Installation Scheduling

For all questions about installation scheduling please call: 1-888-847-4708.

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