New User? Sign In and help us improve your support experience.
close


Registered users - sign in

Email Address :

Example: your_address @peoplepc.com

Password:



close


Please log in with your PeoplePC email address and password.

This helps us provide the best information possible,
and you won’t have to login on your next visit.

Email Address :

Example: your_address @peoplepc.com

Password:



close


Thank You. You have successfully logged in.

close


Sorry, there is a problem with this account, One moment while we direct you to a Live Agent.



Save to Favorites | Print Page | Save as PDF



Cable Contact Information
Cable Contact Information
  • Article ID: 36239
  • Last modified date: December 17, 2012 7:12
Summary

This article contains the contact numbers and hours of operation for our Cable vendors and their divisions.

IMPORTANT: Contact your Cable vendor that is closest to your location.

Cable Company Numbers
Cable Contact FAQ's
Cable Contact FAQ's
Time Warner Contact List

Division

Subdivision

Installation Contact

Billing Contact

Tier I Connection Support

 

 

Phone

Phone

Phone

Hours of Operation

Albany, NY

Albany, NY

(866) 618-1259
(Scheduling Only)

866-321-2225 with Albany Region
518-869-5500 out(Side Albany Region

518-869-5500

24/7

Binghamton, NY (Syracuse Division)

Binghamton, NY

866-618-1259
(Scheduling Only)

607-798-8001

607-798-8001

10 am-11 pm Mon
8 am-10 pm Tue-Thur
8 am- 6 pm Sat
8 am-11 pm Sun

Central Texas

Austin, TX and Waco, TX

866-618-1259
(Scheduling Only)

888-634-8480

888-739-9298

24/7

Charlotte, NC

Charlotte, NC

866-618-1259
(Scheduling Only)

704-943-7073

704-943-7074

8:30am-8:00pm 7 days

Cincinnati, OH

Cincinnati, OH

866-618-1259
(Scheduling Only)

513-469-1112

513-469-1145

24/7

Columbus, OH

Columbus, OH

866-618-1259
(Scheduling Only)

877-317-7766

877-317-7766

24/7

Greensboro, NC

Greensboro, NC

866-618-1259
(Scheduling Only)

336-379-0200

336-379-0200

24/7

Hawaii

Hawaii

808-643-2337

808-643-2100

808-643-2100

24/7

Kansas City, MO

Kansas, MO

866-618-1259
(Scheduling Only)

816-743-2441

816-743-2441

24/7

Lincoln, NE

Lincoln, NE

866-618-1259
(Scheduling Only)

402-421-0300

402-421-0300

8am - 10pm M-F
8am - 6pm Sat

Los Angeles, CA

Los Angeles, CA

866-618-1259
(Scheduling Only)

 

714-903-4000

714-903-4000

24/7

New England

Portland, ME

866-618-1259

(Scheduling Only)

 

                800-833-2253

             800-833-2253

8am-9pm Mon-Th
9am-9pm Fri
 8am-6pm Sat-Sun

New York

Hudson Valley (Liberty)

866-618-1259
(Scheduling Only)

                845 692-7937

            800-431-8878

24/7

New York

New Jersey

866-618-1259
(Scheduling Only)

                201 592-4381

            201-886-0900

24/7

New York

New York City

866-618-1259
(Scheduling Only)

                212 539-6811

            201-886-0900

24/7

New York

Staten Island

866-618-1259
(Scheduling Only)

718 556-4972

718-816-8686

24/7

Northeast Ohio

Northeast Ohio

866-618-1259
(Scheduling Only)

330-572-4008

330-572-4008

24/7

North Texas

Dallas

866-618-1259
(Scheduling Only)

972-742-5892

972-742-5892

8am – 9pm Mon – Fri
8am – 8pm Sat – Sun

Raleigh-Durham, NC

Raleigh, NC

866-618-1259
(Scheduling Only)

919-595-4892

919-595-4892

24/7

Rochester, NY

Rochester, NY

866-618-1259
(Scheduling Only)

866-542-4025

866-542-4025

24/7

San Antonio, TX

San Antonio, TX

866-618-1259
(Scheduling Only)

210-244-0501

210.244.0500

7am-10pm CST Mon-Sun

San Diego, CA

San Diego, CA

866-618-1259
(Scheduling Only)

858-695-3220

858-695-3220

24/7

San Diego, CA (Desert Cities)

Non-Local to San Diego

 

800 964-2783

800 964-2783

 

Southwest

El Paso (SW)

866-618-1259
(Scheduling Only)

915-772-4422

915-772-4422

8am - 10pm MST Mon-Fri
 9am-6pm MST Sat-Sun

South Carolina

Columbia, SC

866-618-1259
(Scheduling Only)

803-744-5646

803-744-5646

Mon-Fri: 8am - 8pm
Sat: 9am - 8pm
Sun: 11am - 8pm

Syracuse, NY

Syracuse, NY

866-618-1259
(Scheduling Only)

877-889-3278

800-822-2536

7 am - 10 pm 7 days

Wilmington, NC

Elizabeth, NC

866-618-1259
(Scheduling Only)

910-862-2006

910-353-3500

8am-5pm Mon-Thurs, 8am-6pm Fri

Wilmington, NC

Jacksonville, NC

866-618-1259
   (Scheduling Only)

910-353-3500

910-353-3500

24/7

Wilmington, NC

Newport, NC

866-618-1259
    (Scheduling Only)

252-223-5011

910-353-3500

24/7

Wilmington, NC

Whiteville, NC

866-618-1259
    (Scheduling Only)

910-642-7171

910-353-3500

8am-5pm Mon-Thurs, 8am-6pm Fri

Wilmington, NC

Wilmington, NC

866-618-1259
    (Scheduling Only)

910-762-2337

910-353-3500

8am-9pm Mon-Fri, 8:30am-5:30pm Sat, Closed Sunday

Wisconsin

Appleton, WI

866-618-125

(Scheduling Only)

920-738-3160

920-738-3160

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Green Bay, WI

 

866-618-1259
(Scheduling Only)

 

920-496-2040

920-496-2040

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Marinette, WI

715-735-6667

715-735-6667

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Milwaukee, WI

800-627-2288

800-420-9518

24/7

Wisconsin

Oshkosh, WI

920-233-2700

920-233-2700

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun

Wisconsin

Rural Areas

800-236-1704

800-236-1704

7 am-9 pm Mon-Fri
8 am-5 pm Sat
10 am- 5 pm Sun


 

Top
Bright House Networks Contact List

Division

Subdivision

Installation Contact

Billing Contact

Tier 1 Connection Support

 

 

Phone

Phone

Sync Contact Phone

Hours of Operation

Bakersfield, CA

Bakersfield

866-718-7907

661-323-4892

661-323-4892

8 am-8 pm Mon-Fri
8 am-5 pm Sat
Closed Sun

Birmingham, AL

Birmingham

866-718-7907

205-595-3278

205-595-3278

Mon-Fri 7am-6pm CT
Sat 8am-5pm CT
Sun 12pm-5pm

Central Florida

Orlando/Central FL

866-809-8191

877-892-3278

407-215-5755

8am-12am EST Mon-Sat
12pm-9pm EST Sun

Detroit, MI

Detroit

866-718-7907

734-422-3200

734-422-3200

8:30am-7pm Mon-Th ET
8:30am-6pm Fri
9am - 2pm Sat
Closed Sunday

Indianapolis, IN

Indianapolis, IN

866-718-7907

317-972-9700

317-972-9700

7:30am-9pm Mon-Fri
9am-9pm Sat
12pm - 8:30pm Sun

Tampa Bay, FL

Citrus

 866-718-7907

 352-527-2191

 352-527-2191

24 hours/ 7 days a week

Tampa Bay, FL

Dade City

866-718-7907

813-788-7634

813-788-7634

Tampa Bay, FL

East Pasco

 866-718-7907

 813-377-0000

 813-377-0000

Tampa Bay, FL

Hernando

866-718-7907

352-848-2563

352-848-2563

Tampa Bay, FL

Hillsborough

 866-718-7907

 813-316-2626

 813-316-2626

Tampa Bay, FL

Manatee

866-718-7907

941-345-1019

941-345-1019

Tampa Bay, FL

Pinellas

866-718-7907

727-324-1009

727-324-1009

Tampa Bay, FL

Polk

866-718-7907

863-327-1009

863-327-1009

Tampa Bay, FL

West Pasco

866-718-7907

 727-326-1022

 727-326-1022


 

Top
Comcast Contact List

Cable Vendor

Subdivision

Installation Contact

Billing Contact

Sync Contact

Hours of Operation

Comcast

Boston

888-345-5506

Orders < 3 months, use 888-345-5506 Otherwise, 866-408-8305.

800-COMCAST

24/7 365

Houston

Jackson-Monroe, MS

Memphis

Minneapolis

Seattle

Shreveport, LA

NOTE: The following cities have been transitioned from Time Warner to Comcast:

  • Jackson/Monroe, MS
  • Memphis, TN
  • Shreveport, LA
  • Minneapolis, MN
Top
Installation Scheduling

For all questions about installation scheduling please call: 1-888-847-4708.

Top
Was this article helpful to you?
Your rating
If any information was unclear, or the information you were seeking was not provided, please let us know! Your feedback will help us improve this service.
NOTE: This form is for feedback only to help us improve our support site. Changes, additions or the cancellation of products cannot be processed via the feedback form. Comments entered here will NOT receive a personal email response. If you have a technical or account issue that needs immediate attention, please